UX Designer & Research

Ready for a new challenge? Our clients are the leading brands in Europe, and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited for your unique skills and aspirations.

About Ariad:

We’re the digital consultancy & staffing firm that leading A Europe count on to make digital transitions happen. We partner exclusively with brands like Samsung, Carrefour, ING, Orange and MediaMarkt. We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love and talk about. Ariad consultants are specialised in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design and digital transformation.

About our role:

Our client operates in the Public Sector & Culture, driving digital transformation for citizens and communities. They are currently overhauling seven major web portals to create inclusive, user-friendly experiences for diverse audiences. This is a unique opportunity to shape how millions interact with essential services in education, culture, sport, and justice.

We are looking for a methodical, creative, and user-focused UX Designer & Researcher to join the team. In this role, you will lead usability testing, refine wireframes and prototypes, and ensure every design decision is backed by real user insights. You’ll collaborate across teams and make a tangible impact on digital accessibility and engagement in the Belgian public sector.

What you will be doing:

• Conduct qualitative usability tests (including guerilla testing) with target users to validate mock-ups and extract actionable insights.
• Prepare detailed test reports to support decision-making and improvements.
• Identify areas for enhancement to meet user expectations and improve overall experience.
• Create, correct, and refine wireframes and prototypes based on user feedback.
• Assist functional analysts in reviewing business needs and aligning them with UX goals.
• Finalise prototypes and deliverables from previous UX consultants.
• Develop user flows and other artefacts to clarify requirements when needed.
• Collaborate closely with development and business teams to ensure smooth implementation.
• Support the evolution of a coherent design system across multiple portals.

What you bring:

• Ambition to grow your career in UX design and research within the public sector.
• Proven experience in usability testing, wireframing, and prototyping.
• Experience in public sector or cultural projects is a plus.
• Strong skills in HTML and CSS (5+ years).
• Proficiency with design and prototyping tools such as Figma, Sketch, or MockPlus.
• Knowledge of responsive and mobile-first design principles.
• Familiarity with Agile methodologies and collaborative workflows.
• Excellent analytical skills for both qualitative and quantitative data.
• Ability to conduct interviews and focus groups, including creating interview guides.
• Strong communication skills in French and English.

The offer:

• Long-term contractor collaboration / or full-time employee option.
• Digital recruitment process and onboarding.
• Work on a high-impact project for a well-known public institution shaping digital services for citizens.
• Collaborate with a supportive, multidisciplinary team committed to innovation.
• Hybrid working model with remote flexibility.

Why become an Ariad Consultant?

• You’re joining an impressive network of +100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed and drive innovation.
• You will never be a number: we match you with projects that suit your skills and ambitions.
• Personalised follow-up & honest feedback guided by our Digital Talent Managers.
• Gain a rich community of other digital professionals at quarterly events and meetups. Join our annual Workcation event in sunny Southern Spain.
• Ongoing opportunities to learn and grow professionally including personal and professional development and guidance.
• Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Decathlon and many others!

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing job. Don't miss out on the chance to join a top-notch team and be a part of something special. Get started by sending your CV!