Product Owner Digital Analytics

Ready for a new challenge? Our clients are the leading brands in Europe, and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited to your unique skills and aspirations.

About Ariad:

We’re the digital consultancy & staffing firm that leading A-brands in Europe count on to make digital transitions happen. We partner exclusively with brands like Samsung, Carrefour, ING, Orange and MediaMarkt. We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love and talk about.

Ariad consultants are specialised in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design and digital transformation.

About our role:

Our client is a leading insurance provider in Belgium looking for an experienced Product Owner Digital Analytics to support the growth and continuous improvement of its digital services for professional customers.

The Belgian insurance sector continues to invest heavily in seamless digital customer experiences, self-service capabilities and data-driven personalisation. Digital client platforms are becoming increasingly important for professional customers who expect quick, secure and intuitive access to policies, claims, payments and account information. Recent industry recognition of professional insurance portals also highlights the growing strategic importance of simple and effective digital servicing.

What you will be doing:

• Your main responsibility will be to manage and prioritise the product backlog for a digital client platform, ensuring that development supports customer needs, business objectives and measurable growth.
• Translate business requirements into clear user stories, acceptance criteria and delivery expectations, working closely with IT teams and business stakeholders throughout the Agile development cycle.
• Define the digital analytics measurement strategy and create reports, dashboards and analyses that track registrations, platform usage, customer satisfaction and other key product KPIs.
• Use behavioural and performance insights to identify friction points and recommend improvements to self-service, authentication and end-to-end customer journeys.
• Support the development of personalisation capabilities that create simpler, more intuitive and relevant digital experiences for professional customers.
• Coordinate stakeholders across IT, business and governance teams, ensuring transparent communication, timely delivery and successful growth initiatives, including new customer segment pilots.

What you bring:

• Proven experience as a Product Owner, Digital Product Manager, Digital Analytics Expert or in a similar role combining digital product development and performance optimisation.
• Strong ability to translate business requirements into structured user stories, measurable acceptance criteria and actionable product backlog priorities.
• Solid knowledge of digital analytics, KPI frameworks, dashboarding and customer behaviour analysis, with the ability to turn data into practical product recommendations.
• Experience working with Agile delivery teams and multidisciplinary stakeholders across business and IT, supported by strong communication and stakeholder management skills.
• A good understanding of digital customer journeys, self-service experiences, authentication and personalisation. Experience in insurance, financial services or another regulated environment is considered a strong asset.
• A customer-focused, analytical and collaborative mindset, with strong attention to quality, measurable outcomes and continuous improvement.

The offer:

• Contractor collaboration until 31 December 2026, with possibilities for extensions.
• Start after the summer period, with the exact date to be discussed.
• Work for a leading Belgian insurance organisation and contribute directly to the growth and evolution of digital services for professional customers.
• You will have the opportunity to collaborate with skilled Product, IT and Business teams while shaping digital analytics, personalisation and customer journey improvements.
• Hybrid working model with a combination of remote work and presence at our client’s office.

Why become an Ariad Consultant?

• You’re joining an impressive network of +100 digital & ICT consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed, and drive innovation.
• You will never be a number: we match you with projects that suit your skills and ambitions.
• Personalised follow-up & honest feedback guided by our Digital Talent Managers.
• Gain a rich community of other digital professionals at quarterly events and meetups.
• Join our annual AmpWeek event in sunny Southern Spain.
• Ongoing opportunities to learn and grow professionally including personal and professional development and guidance.
• Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oréal, Decathlon and many others!

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing job. Don't miss out on the chance to join a top-notch team and be part of something special. Get started by sending your CV!