CRM Campaign Manager

Ready for a new challenge? Our clients are the leading brands in Europe and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited for your unique skills and aspirations.

About Ariad

We’re the digital consultancy & staffing firm that leading A-brands in Europe count on to make digital transitions happen. We partner exclusively with brands like Samsung, Carrefour, ING, Orange, and MediaMarkt. We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love, and talk about. Ariad consultants are specialized in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design, and digital transformation.

About our role

Our client is spearheading innovative strategies across Belgium and the Netherlands, emphasizing the importance of customer engagement through dynamic camaigns. As CRM Campaign Manager, you will be in charge of the day-to-day operations for e-mail and push notifications while managing two juniors.

What you will be doing

• You will manage and support the 2 CRM specialists and coordinate the day-to-day operations within the CRM & Loyalty team; push, e-mail, data enrichments and campaign evaluations

• You will translate a campaign briefing into a full-fledged campaign, considering design, copywriting, all digital assets, segmentation, tracking & reporting

• You will project manage to ensure the communication stream matches with market and business divisions and to ensure strategy is adopted. 

• Aligning with all departments within the company and external partners to ensure all projects/activations are executed effectively

• Assist the CRM Innovation Mgr & Loyalty Mgr in various ad hoc requests  

• Identify and implement improvements in the consumer journey to maximize conversion and campaign results

• Control and monitor budgets, adhering to internal financial procedures

• Activate, analyse, and report on the performance of activations on the loyalty platforms

What you bring

• An ambitious mindset with a passion for career development in CRM and customer engagement

• Proven experience in setting up e-mail (&push) campaigns

• Strong analytical and creative skills to measure performance and identify innovation opportunities

• Excellent project management capabilities, able to work cross-functionally and with a complex field of internal and external partners

• Hands-on mentality; willingness to support the CRM Specialists in operational tasks when required

• Excellent verbal communication and presentation skills in Dutch and English

The offer

• Full-time employment (40hweek)

• Digital recruitment process and onboarding to the company

• Work for a well-known consumer electronics company at a global level and have an impact on its BeNeLux market! 

• You will have the opportunity to work with an ambitious and skilled team

• This position is open in Brussels and Amsterdam.

Why Ariad?

• You will never be a number: we match you with projects that suit your skills and ambitions.

• Personalized follow-up & honest feedback guided by our Digital Talent Managers

• Access to leading A-brands in Europe

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing job. Don't miss out on the chance to join a top-notch team and be a part of something special. Get started by sending your CV!