Business Analyst e-Commerce

Ready for a new challenge? Our clients are the leading brands in Europe, and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited for your unique skills and aspirations.

About Ariad:

We’re the digital consultancy & staffing firm that leading A-brands in Europe count on to make digital transitions happen. We partner exclusively with brands like Samsung, Carrefour, ING, Orange and MediaMarkt. We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love and talk about.

Ariad consultants are specialized in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design and digital transformation.

As a business analyst you will develop strong understanding of the company´s business flows and processes and translate them into functional requirements. You will work closely with other Business Analysts (located in the US) to ensure functionality and usability of the websites are aligned with the organization´s priorities. You will be responsible to specific regional markets needs and specific product needs. A new e-commerce platform will be launched. For this mayor project you will support the Global project manager for the European market

Key responsibilities

• Gather, document and follow up on business requirements

• Assist diagnosing and resolving website and other system issues (incl. web releases) to ensure optimal performance and usability for the various users and providing root cause analysis with recommendations for improvements.

• You will support the Global project management of our new ecommerce platform

• Improve customer and social marketing experience by recommending best practices in the industry

• You are the liaison between all stakeholders & guarantees customer satisfaction

Does this sound like you?

• You have at least 5 years of related experience in business analytics

• You know how to help drive process improvements to both markets and websites and have strong software troubleshooting skills

• You are experienced in content management systems

• You are experienced in project management

• You can work with various cross-cultural business departments while understanding their needs and you are flexible to support several locations

• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation

• You are flexible to adapt to ad hoc needs such as acting as a technical resource when required

• High sense of urgency and attention to detail

• Required language: English C1

Bonus points if you have knowledge of:

• MLM business model

• Jira, Azure DevOps or equivalent

• HTML and JavaScript

• Various content management systems

What's in it for me?

• Be part of a strongly and steadily growing company with a clear international ambition

• Work in a dynamic working environment where digital projects and solutions are key in the business strategy

• An attractive compensation and benefit package

• Full time mission, hybrid working

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing job. Don't miss out on the chance to join a top-notch team and be a part of something special. Get started by sending your CV!

(Curious to learn more? See what the A-team has to say or browse these articles and our Ask A Consultant series for an inside look at life on the A-team!)