Brussels

CRM Campaign Expert

  • Brussels
  • CRM & Automation
  • Permanent

Our client, a company specialized in human resources, is looking for a CRM Campaign Expert to play a key role in activating Marketing campaigns via email or automated customer flows.

Your responsibilities:

1/ Campaign Management & Coordination:

  • Creation of Segmented and targeted campaigning
  • Implementation of 'simple' automated flows & one-shots
  • Ensure the tracking of the campaigns
  • Reporting & pouring into onboarding tables - simple flows/one-shots
  • Proactive monitoring of campaigns based on well-defined KPIs
  • Ensuring administrative tasks linked to the campaign

2/ Support for Pardot & Salesforce:

  • Ensuring 1st line assistance on technical issues & questions around Pardot & Salesforce
  • Documenting & communicating Marketing-related processes & key issues

Are you the one? Yes if, you have:

  • A Bachelor's or a Master's degree in Business/Marketing or related field
  • More than 2 years of experience in email marketing using campaign tools such as Salesforce and Pardot
  • Passion for campaign management underpinned by strong data and web metrics analytics
  • Great analytical skills and use a data driven approach to problem-solving
  • Ironclad ability to work under pressure and with very tight deadlines
  • Very strong collaborative team player
  • Fluency in Dutch and/or French, with a good knowledge of the other language, as well as English.