UX researcher

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Job category
User Experience (UX)
Region
Brussels
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Meet your next mission:

Ready for a new challenge? Our clients are the leading brands in Europe, and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited for your unique skills and aspirations.

About Ariad

We’re the digital consultancy & staffing firm that leading A-brands in Europe count on to make digital transitions happen. We partner exclusively with brands like Samsung, Carrefour, ING, Orange, and MediaMarkt. We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love, and talk about. Ariad consultants are specialised in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design, and digital transformation.

About our role

Our client is a leading insurance company in Belgium, seeking a talented and passionate User Experience Researcher to join their team. In this role, you will have the opportunity to work closely with a UX designer on various projects focused on healthcare services and the customer zone. Your contributions will make a real impact on user experience for customers in the Belgian market. If you are excited about using your skills to design excellent user experiences, we encourage you to apply for this exciting opportunity!

What you will be doing

  • Aligning stakeholders and translating business needs into tangible concepts and MVPs.
  • Conducting market and ethnographic research.
  • Performing usability studies with consumers.
  • Delivering UX audits on existing digital screens and flows.
  • Providing UX recommendations to UI Designers.
  • Leading UX testing with various users, including clients, brokers, self-employed individuals, and internal colleagues.
  • Understanding UX internal needs, interpreting UX briefs, and taking the lead on projects in alignment with other UX researchers, UI designers, and internal stakeholders.

What you bring

  • Ambition to further develop your career in the User Experience field.
  • Solid experience in a similar role.
  • Previous experience in the insurance industry is a plus.
  • Ability to thrive in a multidisciplinary team alongside other UX and UI designers.
  • Expertise in User Experience Design, User Experience Research, and Customer Journey Mapping.
  • Strong stakeholder management skills.
  • Fluent communication skills in English, with proficiency in Dutch or French (one of the two).

The offer

  • Contractor collaboration. 6 months mission with possibilities of extension.
  • Digital recruitment process and onboarding to the company.
  • Work for a well-known insurance sector company at the national level and have an impact in its market!
  • You will have the opportunity to work with a dynamic, ambitious, and skilled team, becoming a key player in enhancing user experience.
  • Working from home – 2 days per week.

Why become an Ariad Consultant?

  • You’re joining an impressive network of over 100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed and drive innovation.
  • You will never be just a number: we match you with projects that suit your skills and ambitions.
  • Personalised follow-up and honest feedback guided by our Digital Talent Managers.
  • Gain a rich community of other digital professionals at quarterly events and meetups.
  • Join our annual Workcation event in sunny Southern Spain.
  • Ongoing opportunities to learn and grow professionally, including personal and professional development and guidance.
  • Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L’Oreal, Decathlon, and many others.

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing job. Don't miss out on the chance to join a top-notch team and be a part of something special. Get started by sending your CV!

Apply now

Join a top-notch team and be a part of something special

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At Ariad, we believe that building teams that represent a variety of backgrounds, perspectives, and skills is critical to our success and the success of our clients. We consider candidates based on hard and soft skills, experience and business needs. *Excited about this role, but your experience and skills don’t align perfectly? Apply anyway! You may be just the right fit for this or other roles.

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