West Flanders

UX Lead

  • West Flanders
  • User Experience (UX)
  • Permanent

UX Lead

Our client is a leading company in the wholesale industry and they have the ambition to become the reference in e-Commerce for forklift trucks, aerial work platforms and industrial in-plant vehicles and many more!

Does 19.000 customers in over 170 countries seems looks exciting to you? If so, our client is hiring a UX expert that can help them to improve the accessibility, usability and user-friendliness of their e-Commerce platform.

Your challenge

We are looking for a passionate UX Lead that can take the e-Commerce platform of our client to the next level. You will participate in setting-up the UX strategy for their entire digital ecosystem: website & webshop.

You will be one of the pioneers in a UX team that will be growing in the coming months with the possibility to gain responsibility as team leader.

You will:

  • Participate in the definition of the UX strategy for their e-Commerce platform.

  • Monitor the look & feel and user-friendliness of the entire platform

  • Talk to many stakeholders to understand the big picture of the business with a strong customer-centric approach

  • Analyze how a new product ties in with market needs and consumer preferences

  • Set design requirements based on briefs from internal teams and external partners

  • Ask smart questions, showing creativity and coming up with new ideas that improve business performance

  • Illustrate and communicate complex design solutions across uses cases by creating process flows, wireframes, prototypes, and high fidelity mock-ups

  • Take a user-centered design approach and rapidly test and iterate your designs.

Are you the one? - Your profile

  • You're based in the area of West-Vlaanderen

  • You're fluent in Dutch and English

  • Proficient in industry-standard visual and graphic design tools (e.g. Sketch, Invision, Illustrator and Photoshop)

  • You master tooling such as Hotjar, A/B testing and other relevant customer feedback tools

  • Excellent communication and presentation skills.

  • Experience with people coordination and/or management is a nice plus

The offer

  • Be part of challenging project where you will design a leading One-stop shop for material handling

  • Our client is a key driver in digital. Work with them on a first class digital transformation project in a friendly and informal working environment with a startup & can-do culture. They are highly organized with a result-oriented approach to Digital Marketing & Ecommerce. They take care of people and their development and offer a very competitive salary.