Senior UX Researcher

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Region
Brussels
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Meet your next mission:

Ready for a new challenge?Our clients are the leading brands in Europe, and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited for your unique skills and aspirations.

About Ariad

We’re the digital consultancy & staffing firm that leading A-brands in Europe count on to make digital transitions happen. We partner exclusively with brands like Samsung, Carrefour, ING, Orange, and MediaMarkt. We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love, and talk about. Ariad consultants are specialized in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design, and digital transformation.

About our role

Our client is at the forefront of the European electricity system, providing critical links between electricity producers and 30 million end users. As the industry embraces the digital era, our client is seeking a proactive and experienced Senior UX Researcher to spearhead user research and help transition towards a more user-centric paradigm. This role is a pivotal part of managing new lines of business, delivering cost-effective products, and ensuring product success.

In this role, you will lead UX research activities, craft user-centric solutions, and work closely with UI Designers to deliver high-fidelity interactive prototypes evaluated by users. This is an incredible opportunity to impact the energy sector's digital transformation and ensure the safety and efficiency of digital tools for infrastructure maintenance.

What you will be doing

  • Lead UX research activities and document findings in our Research repository.
  • Prepare and conduct workshops on functional framing, ideation, co-design, user tests, and focus groups.
  • Collect user needs and feedback using appropriate research methods.
  • Create personas and define interaction models with measurable success criteria.
  • Identify and formalize business processes, use cases, and user journeys.
  • Create storyboards, user flows, process flows, and site maps.
  • Present ideas and concepts to stakeholders and collaborate with UI Designers and Developers.

What you bring

  • Ambition to further develop your career in the UX research field.
  • 7+ years of experience in design thinking and UX research within agile project environments.
  • Expertise in qualitative and quantitative research methods.
  • Proficiency in creating low-fidelity wireframes and user flows in Figma.
  • Strong attention to detail and a commitment to delivering high-standard work.
  • Excellent verbal communication and presentation skills; fluent in French or Dutch and English.

The offer

  • Contractor collaboration, starting as soon as possible until the end of February.
  • Digital recruitment process and onboarding to the company.
  • Opportunity to work on significant digital transformation projects in the energy sector.
  • Flexible working arrangements, with the possibility of homeworking 2-3 days a week.

Why become an Ariad Consultant?

If you are excited about the opportunity to grow your career and make a difference in the energy sector, we encourage you to apply for this amazing job opportunity. Don't miss out on the chance to join a top-notch team and be a part of something special.

Apply now

Join a top-notch team and be a part of something special

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At Ariad, we believe that building teams that represent a variety of backgrounds, perspectives, and skills is critical to our success and the success of our clients. We consider candidates based on hard and soft skills, experience and business needs. *Excited about this role, but your experience and skills don’t align perfectly? Apply anyway! You may be just the right fit for this or other roles.

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