Technical CRM Project Manager

Ready for a new challenge? Our clients are the leading brands in Europe, and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited for your unique skills and aspirations.

About Ariad:

• We’re the digital consultancy & staffing firm leading A-brands in Europe, like Samsung, Carrefour, ING, Orange and MediaMarkt count on to make digital transitions happen.

• We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love and talk about.

About our role:

Our client is a world-renowned company in the field of consumer electronics looking for a talented and passionate individual to join their team as a Technical CRM Project Manager. In this role, you will be responsible for improving the efficiency and effectiveness of the company's B2C CRM campaigns, by analyzing data, identifying areas for improvement, and developing and implementing strategies and tools to automate and streamline processes, personalize communications, and increase customer engagement and loyalty.

In this role, you will have the opportunity to work with a diverse and inclusive team, and make a real impact on digital marketing efforts . If you are excited about using your skills to drive customer engagement and loyalty through innovative CRM strategies and technologies, we encourage you to apply for this exciting opportunity!

What you will be doing:

• Your main responsibility will be to improve the efficiency and effectiveness of the company's B2C CRM campaigns by analyzing data, identifying areas for improvement, and developing and implementing strategies and tools to automate and streamline processes, personalize communications, and increase customer engagement and loyalty.

• Reviewing the performance of CRM campaigns and identifying areas for improvement.

• Collaborating with the CRM team to develop and test new email templates that are designed to be more personalized and engaging for customers.

• Conducting research to identify new data sources that could be used to improve the targeting and personalization of CRM campaigns.

• Working with the OPS team to identify opportunities to automate manual processes and reduce the workload on the team.

• Analyzing data on customer behavior and engagement to develop insights that can be used to inform future CRM strategies and campaigns.

What you bring:

• Ambition to further develop your career in technical CRM.

• You’re at your best when driving innovative CRM strategies and leveraging data to improve customer engagement and loyalty.

• Your strengths are project management and technical proficiency in CRM software and tools.

• Extensive working experience with CRM tools, including implementations, is key.

• Strong communication and analytical skills are needed in this job.

• Strong communication skills (written and oral) in English and Dutch.

The offer:

• Full-time employment.

• Digital recruitment process and onboarding to the company.

• Work for a well-known consumer electronics company at international level and have an impact on its market!

• You will have the opportunity to work with a top-notch team

• Working from home 3 days per week

Why Ariad?

• You will never be a number: we match you with projects that suit your skills and ambitions.

• Personalized follow-up & honest feedback guided by our Digital Talent Managers.

• Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Carrefour, Decathlon and many others!

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing job. Don't miss out on the chance to join a top-notch team and be a part of something special. Get started by sending your CV!

We’d love to meet you. We have a variety of opportunities that could be the perfect next step in your career, and we’re adding to this list every day. Join us to find your fit, and be a guide through the maze of digital change.