Designer & Digital Experience Specialist

  • Brussels
  • User Experience (UX)
  • Freelance

Ready for a new challenge? Our clients are looking for a wide variety of digital talent to add to their teams. We’ll help you find a job perfect for your skills and aspirations that fits to a T.

About Ariad:

  • We are a digital consultancy & staffing firm helping leading European A-brands, like Samsung, Carrefour, ING, Orange and MediaMarkt to make digital transitions happen.

  • We bring together Europe’s finest talent. We develop successful teams that create digital customer experiences that people want, love and talk about.

  • Our consultants are specialized in digital marketing, e-commerce, agile management, digital analytics, marketing automation and digital product design.

About our client:

Our client is a world-renowned automotive insurance company seeking a talented and passionate individual to join their team as a User Experience & Analytics expert. In this role, you will be responsible for driving customer satisfaction and loyalty through the design and optimization of our digital customer journeys and user interfaces.

Great! Are you ready?

In this role, you will have the opportunity to work with a diverse and inclusive team, and make a real impact on the user experience for our customers in the European markets. If you are excited about using your skills to drive customer satisfaction and loyalty, we encourage you to apply for this exciting opportunity!

What you will be doing:

  • Your main responsibility will be to design high quality user interfaces and user experiences by putting the customer at the center of work.

  • To design user interfaces accordingly to business requirements, user needs, best practices, design systems, brand guidelines.

  • To prepare mock-ups and prototypes to conduct user testing.

  • To analyse user behaviour based on heatmaps, behavioural data in Google Analytics, surveys etc.

  • To prepare designs for hands-off to development, including graphic assets.

  • To ensure consistent governance of digital insurance experiences e.g.: create tagging guidelines based on business requirements and user behaviour

  • To improve conversion and user flows.

  • To be an advocate of user needs in software delivery team.

  • To create Customer Journey Maps: Collecting data & understanding the “as is” journey with each local market and delivering visual Customer Journey Mapping

What you will need:

  • 3 years of solid experience doing in a similar role.

  • To be successful in this role, you should have a good understanding of customer behavior analysis and experience working with Design Systems. Working experience with tools such as Google Analytics and Hotjar is key, as well as experience with design software such as Figma.

  • Affinity with automotive industry or previous experience working in insurance is a big plus.

  • Strong organisational and time-management skills.

  • Strong communication skills (written and oral) in English.

The offer:

  • Contractor collaboration. 6 months mission with possibilities on extensions.

  • Digital recruitment process and onboarding to the company.

  • Work for a well-known insurance company at global level and have an impact in its European Market.

  • You will have the opportunity to work with a diverse and dynamic team, and be a key player in driving fantastic user experience.

  • Working from home - 3 days per week

What's in it for you as Ariad UX Consultant?

  • You’re joining an impressive network of +100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed, and drive innovation.

  • You will never be a number: we match you with projects that suit your skills and ambitions.

  • Personalized follow up & honest feedback. Guided by Sacha Kocovski - Ariad UX Associate Consultant.

  • Gain a rich community of other digital professionals at quarterly events and meetups

  • Join our annual Workation event in sunny Southern Spain

  • Ongoing opportunities to learn and grow professionally

  • Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Carrefour, Decathlon and many others!

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing opportunity. Don't miss out on the chance to join a top-notch team and be a part of something special. Get started by sending your CV!

We’d love to meet you. We have a variety of opportunities that could be the perfect next step in your career, and we’re adding to this list every day. Join us to find your fit, and be a guide through the maze of digital change. (Curious to learn more? You can browse these articles and our Ask A Consultant series for an inside look at life on the A-team!)

At Ariad, we believe that building teams that represent a variety of backgrounds, perspectives, and skills is critical to our success and the success of our clients. We consider candidates based on hard and soft skills, experience and business needs. *Excited about this role, but your experience and skills don’t align perfectly? Apply anyway! You may be just the right fit for this or other roles.