Conversational Designer NL

  • Brussels
  • User Experience (UX), Digital Communication
  • Freelance

We are looking for a UX/Conversational Designer to work on the evolution of UX for one of the biggest financial institutions in Belgium.

Collaborating with other UX professionals and by critical thinking for solutions, you will ensure an excellent customer experience for the website, application, and chatbot of the company.

This is a freelance mission of probably at least one year


  • Write copy for different digital channels, focusing on the right language and an accurate, harmonised tone of voice
  • Collaborate closely with other departments and colleagues such as communication and IT
  • Constantly adapt and improve the copy and language, based on data research and feedback of users

Are you the one we are looking for? Yes! If:

  • You are a fluent communicator in Dutch, French, and English
  • You have proven experience in a UX copywriting position and conversational design (experience in the financial sector is a plus!)

What is in it for you:

  • Join one of the biggest UX departments of Belgium, working on an evolutionary project
  • Working from home half of your time
  • Join the Ariad community of nearly 100 consultants and employees!

Are you the UX expert we are looking for? Apply now and our specialised recruiter Fleur will get in touch with you shortly!

At Ariad, we believe that building teams that represent a variety of backgrounds, perspectives, and skills is critical to our success and the success of our clients. We consider candidates based on hard and soft skills, experience and business needs. *Excited about this role, but your experience and skills don’t align perfectly? Apply anyway! You may be just the right fit for this or other roles.