Conversation Design Team Lead

  • Brussels
  • User Experience (UX), Digital Project Management
  • Freelance

We are Hiring a Conversation Design Team Lead!

Our client is searching for someone who goes beyond their limits and makes the impossible possible. This renowned telecom company is always looking to improve the User Experience of their customers and fulfilling their digital needs.

The mission of this Conversation Design team is to make the company chat- and speechbot helpful, human-centered and successful, thanks to natural and understandable language.

Great! Is this for you? Yes! If:

  • You have previous experience on people management and/or couching.

  • You have experienced with chatbots and conversational design. This is a must.

  • You have a solid experience in digital copywriting, UX copy or content design within complex, multiplatform digital environments.

  • You are a good leader, you know how to find solutions with every stakeholder and have a great visual and verbal communication skills.

  • You have already built and implemented editorial charters

  • You are an expert of AI technologies applied to language sciences (NLP/NLU)

  • You have experience with platforms such as Voiceflow, Google Dialogflow, Microsoft Azure, Qualtrics, MicroStrategy or Tableau… Is a plus!

  • You are a fluent communciator in English, and Dutch or French

What is it for you?

  • Be part of Ariad, a fast-growing company in scale-up phase within an international structure. Join a community of nearly 100 consultants and employees.

  • Digital recruitment process and onboarding to the company

  • Long-term collaboration.

  • A company that offers a good work-Life balance.

  • Committed to sustainability.

  • They encourage personal growth with an internal academy where you can follow up the sessions.

At Ariad, we believe that building teams that represent a variety of backgrounds, perspectives, and skills is critical to our success and the success of our clients. We consider candidates based on hard and soft skills, experience and business needs. *Excited about this role, but your experience and skills don’t align perfectly? Apply anyway! You may be just the right fit for this or other roles.