Service Designer

  • Brussels
  • User Experience (UX)
  • Freelance

For one of our clients, a social institution, we are looking for a service designer to strengthen their UX team. You´ll be responsible for documenting and strategizing the design process and communicating this to the rest of the organisation.

You will:

  • Focus on the overall design strategy of the organisation

  • Translate research findings into strong design concepts

  • Facilitate and supervise design workshops

  • Coach others and communicate the overall strategy to the others in the organisation.

Are you the one:

  • Knowledge of Figma, Miro, Sketch or Adobe XD.

  • You´ll have extensive knowledge of the Dutch language.

  • Experience with facilitating design workshops and assisting other teams in creating the best user experience.

  • Previous work experience with various project leaders.

  • Familiar with various service design methods and know how they contribute to an improved customer experience and design strategy

  • Experience with analysing research results and translating them into design concepts.

  • Preferably you have some knowledge of HTML/CSS, change management or business process reengineering.

The offer:

  • 3-year freelance collaboration.

  • Socially relevant organisation.