Brussels or remote

Digital Product Owner eCommerce

  • Brussels or remote
  • Digital Project Management
  • Freelance

We're hiring a Digital Product Owner!

Our client a leading company in the telecom sector is hiring a Digital Product Owner. You will be accountable for the performance & evolution of a B2C eCommerce platform (Magento).

Your key responsibilities:

  • Identify & prioritize customer needs – using qualitative / quantitative insights - aiming to elaborate most valuable product features. Collect business needs amongst the multiple stakeholders of the organisation.

  • Consolidate product goals & vision (aligned with company business objectives)

  • Be active key member of the product squad team together with Scrum Master, TechLead & Dvpt team.

  • Represent our client (business side) and act as PO in all defined Agile ceremonies & events.

  • Manage product backlog. Accountable for User stories identification & acceptance criteria.

  • Initiate & follow up with the respective digital expert s (UX, UI, BA…) the deliverables required for User Stories readiness. In charge of FUT phase and accountable for final product quality .

  • Set up & monitor KPIs & dashboard aiming to measure product performance (incl. analytics, commercial indicators, users satisfaction,). Ensure regular communication of product performance & evolution roadmap towards key Management stakeholders.

  • Benchmark Telco competition & best in class actors on digital solutions. Follow up digital trends & technology on the assigned digital scope and identify new opportunities.

  • Ambassador of digital product adoption & digitalization targets inside the company (eg. call avoidance, online sales, digital selfcare interactions rate…)

Is this you? Yes if:

  • You have proven experience as Product Owner in an Agile/Scrum Team.

  • If you have experience in eCommerce, this is a big plus.

  • You can speak English and French or Dutch.

What's in it for you?:

  • 3 months freelance assignment with possibilities on extensions.

  • Starting date: 1st week of January

  • Make an impact on one of the most important digital channels of a worldwide known telecom company.

  • Be part of Ariad, a fast-growing company in scale-up phase within an international structure. Join a community of nearly 100 consultants and employees.

  • Digital recruitment process and onboarding to the company