Flemish Brabant

User Experience Designer

  • Flemish Brabant
  • User Experience (UX)
  • Freelance

User Experience Designer

Mobile banking is shaking up the financial industry, its arrival signals the biggest shift ever in the way in which people manage their personal finances and it has captured the imagination of millennials becoming the first port of call for contact with their bank. Nevertheless, there is still a huge untapped market for these services as there remains a large percentage of consumers who do not have access to or perhaps simply don’t understand the benefits of digital banking. Looking ahead, the difference between competitors in the sector will increasingly be determined by the ability to create an intuitive user experience and a complete customer engagement offering, including personalised offers based on data analytics and smart usage of location-based data.

Our client is looking for UX Designer to support them on their ambition to make all omnichannel customer experiences in which digital plays a role the reference in the market, the reference in the market.

What are your responsibilities?

  • Together with the project teams, you work on a solution that encompasses the functional expectations and the expectations of your target group, ensuring an excellent user experience and visual translation in all their digital touchpoints.

  • You test your designs and improve them in interaction with end users.

  • You study and analyse user data as input for improvements.

  • You follow evolutions and trends in the outside world (experiences, navigation patterns, etc.)

  • You ensure consistency within and between their channels: you follow up on already established elements

  • You follow up or adjust interactions. Documenting and motivating are part of this element of this.

  • In time you will immerse yourself in one of the financial requirements areas of the bancassurance company.

  • You understand the importance of experience design within the organisation and strive to improve the experience in all their channels

Are you the one? - Yes if:

  • You have more than 3 years of experience in user experience design.

  • You have a good knowledge of and experience with a wide range of user experience methods and techniques in order to clarify the needs together with the client and to evaluate the solutions (interviews, card sorting, test protocols, Ulabs, ...).

  • You know perfectly how to interact with project teams, graphic designers and developers in order to developers to come up with good solutions (workshop techniques, layout of interaction/navigation flows, wireframing, mental modelling, prototyping, UI specification, design briefing, supplementary pattern library, functional testing, ...).

  • As a team player, you get energy from working together with various parties and from motivating the choices made.

  • You show strong interest in digital touchpoints (mobile apps, websites, social media,eCommerce, ...) and in the evolution of technology and its use (responsiveness, OS-specific patterns, ...)

  • You are skilled in the use of prototyping tools such as Axure. Knowledge of Illustrator and/or Xd is a big plus (wireframe level).

  • Your knowledge of both Dutch and English is excellent.

  • Your inspiring workplace is located in Leuven.

The offer

  • Digital recruitment process and onboarding to the company.

  • Options for a long-term freelance contracts up to 24 months or joining Ariad as a consultant (Join our impressive network of +100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other succeed, and drive innovation.)

  • Join a top notch UX team, leader in the industry.

  • Challenging omnichannel projects.

  • Location: Flemish Brabant. 3 days office work + home working