Brussels

UX Researcher

  • Brussels
  • UX & Digital Design, User Experience, Service Design

Freelance project conducting UX Research for internet and mobile banking applications

We are looking for a UX Researcher to join the U-laboratory of a really innovative financial institution in Belgium. You will work on a great team of quantitative and qualitative researchers.

Your challenge

You will support the various projects with the best user research possible by evaluating their digital services.

You will:

  • Execute the best possible user research taking into account the needs and constraints of the project.

  • Provide a valid and actionable report that contains details of the test but also your findings and recommendations
  • Mentor team members in all aspects of user research

  • Lead user research and deliver actionable insights by setting up ethnography studies, interviews, co-creation workshops, usability tests, neuro-tests and other research activities, together with partner agencies when required.

  • Work as a member in a young multidisciplinary experience design team

  • Work in close collaboration with the various projects in order to prepare the test but also make sure that the projects benefits a maximum from the output of the test.

  • Typical deliverables: Preparation of intakes, preparation of tests, execution of tests(welcome of the users, interviews, heat maps, etnographics research...)

Are you the one? - Your profile

  • You speak English and it's a very nice to have to speak Dutch or French

  • Solid professional expertise . Experience in the fields of psychology, sociology, ethnography, behavioural economics, neuromarketing or design is a plus
  • You have a strong toolbox of user research skills, tools and techniques for qualitative and quantitative studies

  • You can conduct the analysis of data and transle it in an understandable report

  • Quick self-starter, pro-active attitude

The offer

  • Make an impact. Full time, freelance assignment of 1 year with potential extensions

  • Daily rate or salary package, market confort.

  • Training Budget.

  • Benefit from our large network. Be part of some of the biggest UX teams in BE.